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Return/Exchange Policy

Returns are accepted for store credit within 15 days of purchase/ship date. Only store credit is granted. Due to the high volume of customers returning items after wearing them to special events and photoshoots we have implemented this policy. Once your package is received we will process your return. You will receive an email with your store credit certificate number. All exchanges will be granted store credit in the amount of the items, shipping is not refunded. All exchanges will receive store credit. You can return items for store credit if the item is its original packaging and has not been worn or used. If the item has been worn no store credit will be granted and the item will be returned to you. Return your items to the return address on your packing slip. You do not need a return authorization number. Once we receive your package we will email you your store credit certificate number. Thank you for your cooperation.

Items that CAN NOT be returned: All Bikinis/Swimsuits All Lingerie: Panties/Corsets/Stockings/Lingerie Sets/Petticoats All Accessories: Jewelry/Purses/Backpacks/Wallets/Totes/Belt/ All Hair Items/ Buckles/Belts/Mirrors/Sunglasses/Gloves/Ties/Scarfs/Hats/Umbrellas All Costumes: Halloween/Christmas/Holiday Have a question? Email us! It's the fastest way to get updated on your order! orders@starletsandharlets.com