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Cancellation Policy

Special order items are not eligible for cancellation. Once a special order product is ordered the order begins to process and can not be cancelled. All other items are eligible for store credit if the order is canceled. By approval only we offer store credit if a "non special order item" is cancelled before it is shipped out. Please note that store credit is offered for canceled orders. Email us to to receive store credit for the order. Thank you for your cooperation. Please contact us at orders@starletsandharlets.com.